In many challenges faced by the pet parents, finding a reliable cab service to take his beloved friends, and a major obstacle remains a major obstacle. On Thursday, actress Swastik Mukherjee called Ride-Heling veteran Uber after an incident, when an incident highlighted the gap in her newly launched ‘Pet-friendly’ cab service.

what actually happened

Rakshita Singh, who runs an NGO, Dular Amanat Foundation in Delhi, called Uber to ‘lack of compassion’ towards pets. She was disappointed with Uber’s newly launched ‘Uber Pet’ feature, which allows pets to go with her owners but at a much higher price. For a regular five-kilometer ride for his mentioned destination, Uber cited a price of Rs 150, while under ‘Uber Pet’, the same journey made three times more of a bullet of Rs 487.

Rakshita had booked a Uber Go from Chawla, New Delhi, to take Dwarka six saved puppies in a pet clinic for a check-up, one of which was in serious condition. When the cab arrived, she placed the basket inside the puppies, but after entering the OTP, the driver asked what she was carrying. He was puppies after learning, he immediately refused the ride, insisting that he was canceling and booked a ‘pet taxi’ instead. Until that moment, Rakshita was not aware of the pet taxi facility.

“I requested him, explaining that it was a medical emergency and we needed immediate help. He said that if he knew that we were taking dogs to the hospital, they would not have accepted the ride and insisted that we remove the puppy from the cab, ”Rakshita said. Today India.

Due to no other option, he tried to book Uber Pet Service, but was surprised by its steep pricing. After his experience, he demanded an answer, especially about the lack of detailed information about the size and layout of the pet-friendly taxis.

Swastik Mukherjee, who works closely with Rakshita’s NGO, later shared her post on Instagram, which discussed online.

Today India Tried to find out if there is any truth for these claims. We checked the pricing for both characteristics – ‘Uber sedan’ and ‘Uber Pet’ – for a distance of about 4 km, and this is what we found:

What does policy say

Uber’s official website states that service animals are allowed all the time, while non-service animals are allowed at the discretion of the driver.

Under the ‘Uber Pet’ feature, which was introduced in Bengaluru last year, riders can travel with pets, but per ride per ride. When? Today India Arriving to Uber, a spokesman said, “We introduced a ‘Uber Pet’ to meet the growing demand from the pets owners, who want an easy way to travel using Uber with his beloved colleagues. This ensures that a safe and convenient ride is available when you are traveling with your pet offering additional earning opportunities for drivers.

He said, “The overload for ‘Uber Pet’ incorporates the vehicle cleaning and maintenance costs to ensure that the car is ready and comfortable for later riders.”

Problem with ‘Pet-Front’

Rakshaita Singh’s experience is not an isolated -Pet parents across India often struggle with transportation, housing and public places that claim to be domesticated but decrease in behavior.

Ayush Das, a 20 -year -old engineering student with five dogs, shares his disappointment:

“Traveling with pets is a bad dream. Cabs, hotels, and even cafes often do not allow them. You need to search and inquire before aligning your needs and their (pets). . Train booking is another problem.

Rashi Narang, the founder of the pet-deetering brand worked for the tail, emphasized the need for change: “Traveling with pets should be a positive experience, not the struggle. I hope for a future where all pets can travel safely and comfortably with their families. ,

Cost factor

Beyond reach, the power is another major obstacle to the pet parents.

“Raising a pet today is like raising a child,” Das is called. “The 1 kg pack of quality dog ​​food costs around Rs 1,000 and stays barely in a week for an adult dog. Especially for specific breeds grooming, vet tour and other expenses – and it is a Important financial commitment becomes. While it may appear to be a luxury for something, they do not have a luxury for a pet, ”he says.