Viral post of Swiggy charging delivery agent for bags and t-shirts becomes a topic of discussion on the internet

An X post about certain policies for Swiggy agents has sparked a heated debate online. The Telangana Gig and Platform Workers Union has called out the food delivery giant for charging money for the T-shirts, bags and raincoats worn by its workers. These kit items have Swiggy’s name written on them and can therefore be considered a form of branding. The post includes screenshots that show the price of these items. According to the pictures, a Swiggy raincoat costs Rs 749, while the bag costs Rs 299 after discount (the original price is stated to be Rs 899). A “Swiggy kit”, which includes two shirts and a bag, costs Rs 1199.
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In the second screenshot, we see Swiggy’s instructions to agents that it is mandatory for them to carry branded bags. According to the text in the photo, non-compliance will attract a penalty. It also underlines, “Carrying Swiggy bags is of utmost importance to ensure hygienic deliveries.” Also, if the bag gets damaged or lost, agents must buy a replacement themselves. The caption of the post reads, “Dear @Swiggy, why are delivery staff being charged for bags, raincoats and t-shirts that advertise your brand? If it’s promoting #Swiggy, they shouldn’t have to pay for it.”

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We reached out to Swiggy for a response, but the brand declined to comment on the viral post. The post has created quite a buzz online, garnering over 150K views so far. Many people have offered their opinions on the policy and the situation. Check out some of the comments below:

Earlier, Swiggy recently made headlines by increasing its platform fees. Zomato, another big company in the food delivery sector, has also increased its fees. Click here to read the full news.
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