ZOMATO CEO Deepinder Goyal is an active X (East Twitter) user. He often uses this social media platform to announce new features or potential development on the ZOMATO app and receive feedback from other X users. In a post recently, Goyal shared a new way to show the restaurant rating on the app. Instead of the traditional rating ‘5 out of 5’, the new style shows a match percentage based on the user’s individual taste preferences, depending on the data collected from all Zomato ratings. The update is an internal experiment and can be rolled out for users.
Explaining the new style of a restaurant rating, Goyal wrote, “We all have different tastes – so why rely on the same restaurant ratings? Internal, in Zomato, in Zomato, we are trying to have a personal” match score “instead of traditional restaurant rating, and we are loved.”
Explaining how the match score works, he wrote, “The match score reduces the prejudice from the opinion on a large scale that cannot match your taste. As a result, we are searching for more relevant restaurants than ever before.”
The post in the post shows the name of a restaurant displayed in two styles – one with a 4.1 -star rating and the other with a 95 percent match with a heart emoticon.
Goyal also asked X users to share their feedback. He wrote, “But we would like to hear from you! Do you like the match score according to your preferences or want to live with traditional ratings? Tell us in answers!”
We all have different tastes in food – so why do we rely on the same restaurant rating?
Internal, in Zomato, we are trying personal “match score” instead of traditional restaurant ratings, and we are loved it.
Match score reduces prejudice from large -scale opinion which cannot be … pic.twitter.com/g5n49dvheu
– Deepinder Goyal (@Deepigoyal) 24 February, 2025
Many users shared their views in the comment section. While some appreciated the match score, others argued to stick to the traditional rating.
One wrote, “It looks like a great idea, Deepinder! I’m always disappointed when a high-rated restaurant just doesn’t align with my personal taste.”
Another couple, “This is a game changer (if it works), the taste is very subjective and the best way to match is whether you would like it. I have gone to many upper class places and surprised- why this place?”
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Choosing a rating on the match score, one shared, “What if I want to make something new and unique, which is not usually a great match for me (due to food or other factors) but an excellent restaurant? The match factor will be very low but may be rating 5. I think the rating works very well.”
Another wrote, “Netflix already tried the match system and it never worked for me. Until you can go to the user review and find out that a special restaurant butter chicken serves chicken that is not highly sweet (the way I like it) and then suggests it as a match, then I am working for me for me.”
