The Press Information Bureau has issued an alert about a new scam targeting State Bank of India (SBI) customers. As per the advisory of the nodal agency of Government of India, scammers are circulating misleading messages luring users to download an app to get fake “SBI Rewards”. PIB shared a similar message on its social media channels and advised users to exercise caution, avoid clicking on any unwanted links and download unfamiliar files.

PIB has emphasized that SBI does not send links or APK files (Android application files) through SMS or WhatsApp to claim rewards. Therefore, to avoid falling into such misleading scams, the government agency has urged people to refrain from interacting with messages coming from unknown numbers that may seem authentic but are, in fact, designed to steal sensitive information. There have been phishing attempts.

What is SBI Reward Scam?

According to a screenshot of one such scam message shared by PIB, this new scam involves a text message sent through channels like WhatsApp, claiming that customers have accumulated “SBI NetBanking Reward Points” These are often of significant monetary value such as Rs 18,000. The message warns that these points will expire soon, creating a sense of urgency to convince users to take immediate action. It directs users to download an app called “SBI Rewards” to redeem these points, claiming that the amount will be deposited directly into their bank accounts.

However, this message is fake. If a user follows the instructions, they may unknowingly download malicious software or APK files designed to obtain personal information, including passwords, bank details, and other sensitive data. Cybersecurity experts caution that such APK files can easily compromise devices, giving hackers remote access and the ability to steal data without the user’s knowledge.

It is noteworthy that this scam warning from the government has come amid increase in incidents of cyber fraud. Cyber ​​criminals are constantly evolving their tactics to defraud people, often creating fake websites or applications that mimic legitimate platforms. Many victims in recent years have fallen victim to these scams due to the convincing presence of messages, which often use SBI’s name, branding and familiar terminology to build trust.

Government and cyber security experts urge SBI customers and all online banking users to take the following precautions to protect their sensitive information:

Do not click on links or download files sent via SMS or WhatsApp, especially from unknown sources or those that promise rewards.

Download SBI related apps only from trusted sources like Google Play Store or Apple App Store. Users should always verify the authenticity of the app before installation.

To redeem genuine SBI Rewardz points, customers can log in to the official SBI Rewardz website (or call the verified SBI Rewardz customer care at 1800-209-8500.

Report suspicious messages to the bank or use the government’s cyber crime reporting portal, which can help authorities track and shut down scams faster.