In his note, Bansal said that he did not dream of ringing the bell one day, but wanted to solve a simple, human problem, which millions of people in India could not see clearly. He recalled how one of Lenscart’s first customers, a schoolteacher, broke down in tears after wearing her first pair of glasses in years.
That emotional moment, he said, became the soul of Lenskart, to help people see clearly and live fully.
He went on to write: “Sometimes, it takes one person’s smile to remind you why you started”, reflecting the company’s passion for customer experience, from the small store details to the speed of service. Excellence has no geography. Whether it is Patna or Tokyo, the standard should be the same.”
Even today, Bansal said, he personally reviews the store’s feedback weekly. “We didn’t start with a grand plan, but with the belief that we could wow customers with something as visually simple and powerful.”
He reminded investors that Lenskart was not built to chase valuations, but to reach people from the heart of Delhi to small towns in the Northeast. In an indirect reference to the company’s profits, Bansal said the bottom line is the oxygen that keeps the company alive, but the higher purpose is the breath.
Reflecting on India’s entrepreneurial transformation, Bansal recalls returning from Microsoft at a time when building global Indian companies was still a dream. “I come back with a dream, that India can build companies that stand shoulder to shoulder with the best in the world and still carry India in their DNA.”
Comparing Flipkart’s sales journey to Walmart’s, he called that era bittersweet — India celebrated, yet was still selling its dreams early. “Lenskart was born out of that dream, that India can build global organizations, not just startups.”
“Tomorrow is not about looking back, it’s about starting over,” Bansal said, adding that the IPO bell would not be a victory, but a reminder to “keep creating, keep innovating, keep serving, keep dreaming.”
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“We started Lenscart to help us see India better. Now we build so that the world can see India, an India that designs with conscience, builds with excellence and moves with heart.”
For its IPO, Lenskart raised around Rs. 70,000 crore valuation was sought, which analysts considered slightly overpriced. However, most brokerages recommended subscribing to the IPO for the long term given strong industry tailwinds in the future.
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