Restaurant asks customers to stop using Google after creating AI special and discounts
Google’s AI overview is allegedly giving false information about the restaurant menu. The business owned by a family in the USA Ventzville, shares that AI is showing false information about exemption and special to its restaurant, which leads to angry customers and prestigious damage.

How do you decide where to go for dinner? You can go to your normal place, scroll on social media, or let Google come to your defense. Check what is on the menu or whether a local restaurant is running a special, people usually check the website, browse the Facebook page, or even pick up the phone. But recently, with AI becoming the center of many online services, dinner has been leaving intensive search and relying on Google’s new AI-related results. Quick hack, however, is turning into a nuisance to the restaurant.
According to a report by First Alert 4, Ventzville of Stephanina, a family -run restaurant in Missouri, United States, has been publicly forced to warn customers not to rely on Google’s AI observation in search of their daily specials. In a Facebook post, which has gone locally viral, the owners posted, “Please do not use Google AI to detect our particular. Please go to our Facebook page or our website. Google AI is not accurate and is not telling those who are shouting to the angry customers. We will not honor the Google Post or what we say, we will not control it.
Eva Gainon, a part of the family behind Stephanina, said that Google’s new AI tool is confidently inventing such publicity that are not only present. At one point, he allegedly shared that AI observation told users that they could catch a small pizza for a small one price. And the restaurant never offered this deal in real life. In other cases, AI also produced menu items from thin air. “It’s coming back to us,” Gainon told the publication. “As a small business, we cannot respect Google AI special.”
And Stephanina is not alone. In another reported case, the Minnesota Solar Company sued Google earlier this year, incorrectly suggested that the business was facing suggestions on misleading sales practices. None of this was true, but the prestigious damage caused by AI was real.
While Google has not responded to the latest complaints around false restaurant reviews, the company’s own guide for AI search warns that the results can sometimes be wrong. The issue is that experts say “AI Maelly”. It is used when a word is used when large language models provide information that seems confident but completely wrong.
For now, restaurants such as Stephanina are advising customers to avoid relying on AI Special and stick to the old -fashioned ways. This means checking their Facebook page, going to the website, or just asking personally.