Reliance Jio is facing a major service disruption across the country, affecting its users. Thousands of Jio customers have reported problems in JioFiber and mobile internet services, causing major disruption in daily activities.

According to Downdetector, a platform that monitors service disruptions online, the issue surfaced around 1:00 pm. At its peak at 1:41 pm, over 2,300 users reported connectivity issues. By 2:11 pm, the complaints decreased slightly, but rose again shortly after, with over 1,900 complaints reported by mid-afternoon. So far, 58 per cent of the complaints are related to JioFiber services, while 37 per cent are related to mobile internet disruptions.

This outage has left many Jio customers frustrated. Many, especially those working from home, are unable to access critical communication and productivity applications. Social media platforms have been flooded with user complaints and questions, highlighting the dependence on Jio’s services for both personal and business use.

Interestingly, while a large number of users are facing connectivity issues, some of the people we know told us that the Jio internet service is working for them.

Despite the widespread impact, Reliance Jio is yet to issue any official statement detailing the cause of the outage or the estimated time for resolution. India Today Tech has reached out to the company and will update the story once we receive a response.