Vande Bharat has once again caught the attention of the internet over the quality of food being served to its passengers. An X user, whose relatives were travelling from Bhopal to Agra, shared a picture of the food served on the express train. It showed a dead cockroach in the dal. Sharing the post, Vidit Varshney also tagged Railway Minister Ashwini Vaishnaw, the Railway Ministry and IRCTC’s official X (formerly Twitter) pages, urging them to “take strict action”. The note attached to the picture read, “Today on 18-06-24 my uncle and aunt were travelling from Bhopal to Agra in Vande Bharat. They found a ‘cockroach’ in their food from @IRCTCofficial. Please take strict action against the vendor and ensure this doesn’t happen again.”
Also read: Viral: Customer claims to have found a dead rat in sambhar at a restaurant in Ahmedabad
Take a look at the post here:
Today on 18-06-24 my uncle and aunt were going from Bhopal to Agra by Vande Bharat train.
They found a “cockroach” in the food @IRCTCOfficialPlease take strict action against the seller and ensure this doesn’t happen again @railmininindia @AshwiniVaishnav @Railways pic.twitter.com/Gicaw99I17
— Vidit Varshney (@ViditVarshney1) June 18, 2024
IRCTC’s official page promptly acknowledged the post in the comments section. IRCTC claimed that the vendor responsible has been penalised with severe penalties. It said, “Sir, we apologise for your travel experience. The matter has been looked into seriously and appropriate penalty has been imposed on the concerned service provider. We have also intensified production and logistics monitoring.”
Sir, we apologize for your travel experience. The matter has been taken seriously and appropriate fines have been imposed on the concerned service provider. We have also intensified production and logistics monitoring.
— IRCTC (@IRCTCofficial) June 20, 2024
This is not the first time such an incident has happened. Earlier, a passenger travelling on Vande Bharat from Dehradun to Agra was served curd containing “fungus” along with his meal. Passenger Harshad Topkar shared three pictures of his meal on X (formerly known as Twitter). The pictures show a packed juice box placed next to a half-eaten puri, ketchup sachets and some packed dishes. In the picture, we can also see a tub of mango flavoured curd with a greenish-white lump placed on top of it. Sharing the pictures, Harshad wrote, “Was travelling on Vande Bharat in Executive Class from Dehradun to Anand Vihar today. Found a green layer in the Amul curd served which was probably fungus. Did not expect this from Vande Bharat service.”
@railmininindia @railwaynorthern @ashwinivaishnav
Today I am travelling in Vande Bharat’s executive class from Dehradun to Anand Vihar. A green layer was found in the Amul curd served, which was probably fungus. This is not expected from Vande Bharat service pic.twitter.com/ScwR1C0rlz
— Harshad Topkar (@hatopkar) March 5, 2024
Once again, IRCTC apologised for the incident in the comments section. They wrote, “Sir, we sincerely apologise for the inconvenience caused. The matter was noticed by the onboard supervisor and the curd was replaced immediately. Moreover, the curd pack was within the expiry date. The issue is being taken up with the manufacturer.”
Sir, we apologize for the inconvenience. The matter was noticed by the onboard supervisor and the yogurt was replaced immediately. Moreover, the yogurt pack was within the expiry date. The issue is being taken up with the manufacturer.
— IRCTC (@IRCTCofficial) March 5, 2024
Also read: Amul issues detailed statement after customer finds centipede in ice cream tub
Something similar happened with a passenger travelling in Vande Bharat Express from Bhopal to Delhi. Read full information about this here.
