Tourists at an amusement park in America were stuck upside down for about 15 minutes because their ride malfunctioned. New York Post. The incident happened Saturday at the Arkansas State Fair on the In a statement, Scooter Korek, VP of North American Midway Entertainment Services, said that “the ride’s computer malfunctioned” causing it to stop for approximately 10–12 minutes. Maintenance crews responded and eventually got the ride back up and running, the outlet reports.
“The ride’s computer malfunctioned. What it does is when it finds something it doesn’t like, it shuts it down. So, the ride was in the air, not in its landing position, about 10-12 By the minute, “Mr. Korek, per PostHe also said he still had confidence in the safety of the ride.
“Let me tell you this briefly. Any member of my family can go on any of our rides any day. I feel so good about our programs, our safety programs and the people who work for us. Take care of these rides that are and operate them,” he said.
However, a mother whose two children were trapped upside down in the ride criticized organisers. Sharing a video on Facebook, Ellie Metzger claimed her 8 and 11-year-old children were raised several feet off the ground when the ride stopped working. “They are trying to get my kids down, they are stuck upside down for at least 15 minutes,” she wrote, as staff attempted to manually turn the ride around to help trapped passengers.
“There’s a group of people trying to turn the ride around, and they get it about halfway down. Then it goes back up to the very top, my kids are still upside down. So, I’m nervous. Am. My partner is panicking,” Ms Metzger told a local media outlet.
Ms. Metzger’s 11-year-old daughter said separately that she did not remember much of what happened. “When she came home she told me all she remembers was crying, and then, like, she felt dizzy. Her legs were hurting. I think because the blood circulation was gone,” the mom said. .
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After the incident, Ms. Metzger protested the fair, demanding her money back and calling one of the employees. “How much did it cost you to get to this place? Give me my refund,” he wrote on Facebook. “Oh, and I filled out a beautiful complaint,” she added.
The complaint was aimed at a ride attendant who allegedly told parents to “Calm down, it’s only been four and a half minutes and you’re making it worse.” She added, “Thanks to the nice lady at the med tent who made sure my kids were okay and gave us our money back. I remember wondering why I don’t come here.”