Booking a flight just got more fun. India’s favourite airline IndiGo has changed everything by launching its AI booking assistant, 6Eskai, on WhatsApp. Yes, you heard it right – you can now plan your travel while chatting with friends. How fun is that? IndiGo’s 6Eskai is no ordinary assistant; it is built on Google partner Riafy’s AI platform.

It’s like a digital travel agent that can help you book tickets, check-in, generate boarding passes, check flight status and even answer your random travel questions – all on WhatsApp. It’s like having a personal travel agent in your pocket. And it even speaks your language – English, Hindi and Tamil. To get started, just send a WhatsApp message to +91 7065145858.

Powered by Google Cloud’s big language model, 6Eskai will make traveling easier for frequent travelers. With some high-level prompt engineering, it can understand your emotions, add a bit of humor, and make your conversations fun. This assistant not only gets the job done, but it does it brilliantly.

6Eskai can cater to your every need. Need to book a ticket, apply a discount or check-in online? No problem. Want to choose your seat, plan a trip or just ask a question? It’s easy. And if you ever need to talk to a real person, 6Eskai can connect you with an agent too.

Nitan Chopra, Chief Digital and Information Officer, IndiGo, is excited about this new feature. “We are delighted to announce the launch of our AI-powered travel booking assistant, 6Eskai, on WhatsApp. As India’s favourite airline, IndiGo is committed to delivering superior digital services using cutting-edge technology. This new feature underlines our dedication to technological innovation and enhancing customer experience. It is designed to provide instant, personalised assistance to our valued customers, reflecting IndiGo’s unwavering commitment to progress and customer satisfaction,” Chopra shared.

Bikram Singh Bedi, VP and Country MD, Google Cloud India, couldn’t be more excited. “We are excited to work closely with IndiGo, a brand renowned for its exceptional customer experience and cutting-edge solutions in the aviation industry. Using Google Cloud’s leading AI technologies, IndiGo will deliver new customer experiences that tackle complex challenges, accelerate innovation and ultimately deliver more value to users,” Bedi said.

IndiGo’s new WhatsApp assistant, 6Eskai, is set to make your travel booking experience easier and more enjoyable. So the next time you need to book a flight, check your flight status, or just want to have a little chat, remember – IndiGo is just a WhatsApp message away. Happy travels!