Japan Airlines has launched a same-day luggage delivery service that lets foreign tourists arriving at Haneda Airport’s Terminal 3 have their bags delivered straight to their hotel for a fee of 4,500 yen (about US$29) per suitcase, CNN reports. Provides carry option. The airline promises same-day delivery, barring weather or traffic-related delays.
The new service, unveiled on December 5, aims to provide passengers with a more convenient and pleasant arrival experience while reducing traffic on Tokyo’s public transit network.
“The ‘baggage-free’ travel service from Haneda Airport aims to address social issues such as overcrowding in public transportation and lack of storage lockers, thereby providing tourists with a more convenient travel experience,” the airline said.
In addition to foreign tourists, the service is also available to Japanese citizens as well as those who do not fly with JAL. However, you can only use it for hotel drop-offs, not for private residences, Airbnbs, rental apartments or any other type of accommodation. Travelers staying in hotels in 14 different districts – Shinjuku, Shinagawa, Chiyoda, Chuo, Minato, Koto, Ota, Shibuya, Taito, Toshima, Bunkyo, Sumida, Meguro and Edogawa – can take advantage of the same-day delivery service.
When JAL passengers use this facility, 50 Frequent Flyer Points will be credited to their accounts. This service is provided daily from 4am to 6pm at Haneda Airport’s Terminal 3 Arrival Hall.
How to avail the service
To avail delivery assistance, passengers will have to make a reservation and pay in advance. Passengers can scan the 2D barcode on the poster in front of the JAL ABC counter. They have to fill out the application, collect a luggage sticker from a nearby machine, attach it to their luggage and check their bag at the desk.
Since Japan reopened after the pandemic, overtourism has been a major problem in the country. According to the Japanese National Tourism Organization, Japan hosted 3.2 million tourists in July, an increase of about 66% from the same month in 2023. The Japanese government is expecting to exceed its target of 32 million visitors this year.
Officials are urging tourists to get out and visit less-traveled areas of Japan. JAL also offered complimentary connecting flights to lesser-known Japanese destinations to customers flying from North America.
