Indian Railway Catering and Tourism Corporation (IRCTC) has simplified train travel in India by providing online facility to book and cancel railway tickets through its website and mobile application. However, like any other online service, IRCTC requires users to have a login ID and password. This password is required whenever you try to book a ticket on IRCTC, even if there are other third-party service providers like apps.

For those who do not travel frequently, it is not uncommon to forget their password, especially after a long period of inactivity. However, IRCTC provides an online process to recover and reset your password using your registered email ID or mobile number. Here is a step-by-step guide on how you can reset your IRCTC password.

How to reset IRCTC password

There are two ways to retrieve your IRCTC password: via email and registered mobile number.

To recover IRCTC password using registered email ID:

• Visit IRCTC website: Firstly visit the official website of IRCTC and click on the ‘Forgot Password’ link.
• You will be asked to enter your username. Type it in and proceed to the next step.
• You will be redirected to a page where you will need to answer a security question. This question was set during the registration of your account. It is important to remember the answer to access your account.
• Upon answering the security question correctly, you will receive an email from IRCTC. This email contains instructions to reset your password.
• Follow the instructions in the email to reset your password. Make sure you choose a strong and memorable password to avoid future problems.

To recover IRCTC password using registered mobile number:

• Like the email recovery method, start by visiting the IRCTC website and clicking on the ‘Forgot Password’ link.
• Enter your username and the captcha code displayed, then proceed.
• You will be redirected to the password recovery page. Here you have to enter your registered mobile number.
• An OTP (One-Time Password) will be sent to your registered mobile number. Enter this OTP on the password recovery page.
• After entering the OTP, you will be asked to enter the new password. Confirm the new password by entering it again.
• Enter the captcha code and submit your new password.

Meanwhile, when creating a password, use a combination so that it is secure. Create a password that includes letters, numbers, and special characters. Also, avoid common words: stay away from easily guessable words or sequences like ‘password123’ or ‘abcdef’.

Notably, if online recovery methods are not possible or if you encounter any problems, the customer service department of IRCTC is always available to assist you. You can contact them to get help in recovering your password and accessing your account.