There is no denying that immediate grocery delivery apps have made life incredibly convenient. Forgot to buy onions? No problem. Need milk for your morning tea? It will be at your door in minutes. Midnight longing for ice cream? Sorted. However, many users are complaining that this feature can come to a cost. A Reddit user recently shared his disappointment with a blinkit, claiming that he received much less than what he paid. The user (@jusklickin) uploaded an image of his grape order and alleged that it was promised that it was promised. He also referred to the delivery of the blinkit and other issues facing.
“PLS did not believe in the blink of an eye,” the user warned. He said, “A few weeks ago ordered grapes from the blinkit and felt the packet suspiciously lighter. To feel that it was only 370 grams. I allowed it to think it as an error.”
The issue did not end there. The Redter claimed that another 500 grams of grapes weigh only 395 grams – including packaging. He also described the previous examples of “Open Cat Food Box missing with some pouches, ordered instead of cheap fruits and vegetables, obtaining cheap fruits and vegetables instead of overporated products etc.”.
Also read: Why you should dig online grocery apps and shop instead
“I think it’s not from an accident, but customers have a thoughtful way to scam. Pls only use the blinkit when you are necessary and double-check everything to ensure that you are not scam. “The post continued.
Pls check your blinkit delivery
Byu/jusklickin in India
The post quickly received traction, other reditors joined sharing their own experiences.
The official Redit handle of the Blinkit replied to the post, commenting, “Dear SK, we are really sorry for the frequent issues you have faced by you and we fully understand the uncertain experience we have with you. We want to recognize and fix discrepancies in weight, packaging and product quality. Please order related order ID or registered mobile number. Share through Socialsupport@blinkit.com so that we can help you through the link for easy access: ( – RG. “
Comment
Byu/jusklickin from discussion
India
Many other reditors also commented on viral posts. A user urged, “File a complaint, pay these companies!”
Comment
Byu/jusklickin from discussion
India
Another user shared an uniform experience of missing goods in bulk order, stating that an refund or replacement is usually provided, “consumer right is a joke.”
Comment
Byu/jusklickin from discussion
India
Nevertheless, another user indicated a normal pattern, “Many times I have an item missing from order (in case of large order). Although they sent it after raising the ticket, I did not find it worth my time and stopped using the app completely. You can also pick up tickets and get either refund or replacement. But the maximum that you can get out of them. ,
Comment
Byu/jusklickin from discussion
India
