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Friday, September 20, 2024

Airtel Payments Bank launches Face Match feature to secure customer accounts with selfie verification

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Airtel Payments Bank launches Face Match feature to secure customer accounts with selfie verification

Airtel Payments Bank has introduced a new security feature called Face Match to protect customers from potential frauds.

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Airtel Payments Bank launches Face Match feature to secure customer accounts with selfie verification
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Airtel Payments Bank has rolled out a new security feature called Face Match aimed at protecting its customers from potential fraud. Imagine you have a savings account with Airtel Payments Bank. Now, like many people, you probably use your smartphone or computer to check your balance, transfer money or pay bills. But with most of our banking being done online, there’s always the risk that someone might try to access your account without your permission. This is where Face Match comes into play.

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How does Face Match work?

Face Match is a smart security tool that keeps track of how you typically use your account. It keeps track of how often you log in, where you’re logging in from, what kind of transactions you make and other patterns. If it sees something unusual — like a large transaction from a new location — it calculates something called a “threat score.”

If the activity on your account looks risky, Face Match works to ensure that it is indeed you who is trying to use the account. Here’s how it works: Airtel Payments Bank will send you a notification on your phone, informing you that Face Match has been activated. You will be asked to take a quick selfie using the Airtel Thanks app. This selfie is then compared with the photo you originally provided when opening your account.

The app uses advanced technology to ensure that the person in the selfie is actually you. If the selfie matches your original photo, you can complete your transaction without any hassle. But if something doesn’t match, the system will block the transaction, and you will be asked to visit a nearby bank location for further verification using your fingerprint.

Why is this important?

With the rise of online banking, fraudsters are getting smarter and finding new ways to cheat people and steal money. They may try to take over your account, use it for illegal activities or transfer money without your knowledge. Face Match is designed to prevent these bad guys by ensuring that only you can access your account.

Anubrata Biswas, CEO, Airtel Payments Bank, said the bank is committed to keeping customers safe. Face Match is one way they are doing this, using the latest technology to make online banking secure and easy to use.

In simple words, Face Match helps give you peace of mind. It ensures that your money is safe and only you can access your account, even if someone tries to cheat the system. Airtel Payments Bank’s new feature is a step towards making online banking safer for everyone, especially in a world where digital threats are becoming more common.

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